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Telesales Manager
Ilara HealthJob description
As a Telesales manager for ILARA HEALTH you will be responsible for the performance of each individual on your team who will report directly to you. Their performance is target based and we have a zero tolerance policy for under-performance - there is no grey area in our sales team, individuals must meet or exceed targets. It will be your responsibility to monitor, manage, coach and keep each individual on your team accountable for what it is they need to achieve on a daily basis.
You must be a supportive accountability partner and constant coach for each individual on your team.
Key Duties & Responsibilities
- Responsible for the performance of each individual on your team.
- Daily coaching and feedback - Spend at least 5 hours a week with each individual on your team. During this time you will be coaching them and giving them live feedback on their pitch and ensuring they are working their accounts efficiently. This feedback needs to be documented and shared with the Regional Sales Manager daily.
- Daily KPI management - Ensure individual daily KPI’s are met and entered correctly into the CRM.
- Daily end of day meetings -Run evening calls with your team to discuss the day using the data in the CRM as a reference.
- Morning reporting - Daily morning call with the Regional Sales Manager to report on the previous day and discuss plans for the day
- 1 on 1s - Conduct weekly 1 on 1’s with each individual on your team.
Requirements
- Successful track record in sales training
- Sense of urgency and accountability
- Obsessed with efficiency and process
- Results and target driven
- Competent in G- suite
- Highly organized
- Approachable yet firm
- Fluent in English and Swahili - written and spoken
About Ilara Health
Ilara Health was founded to make common diagnostics affordable, and accessible to the 500m people in Africa who today struggle to access even simple diagnostic tests such as blood tests and ultrasound screening. The problem is that primary care doctors cannot offer many diagnostics in their clinics so must refer patients, but given the infrastructure challenges in Africa (time and money it takes to get (anywhere) patients often do not go. They solve this problem by partnering with companies using robotics and AI to create lower-cost diagnostics, integrating their devices into our tech platform, and sell this bundle to doctors with financing. Doctors can now offer tests directly in their clinic improving care, and growing their revenue. Ilara Health is live in multiple clinics across Nairobi and has just closed an investment round led by local and international investors to expand to a lot more clinics by the end of 2019.
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