Job description

About Us

Easy Solar is a leading solar company in West Africa, distributing and financing high-quality solar products and appliances for those with limited or no access to the conventional grid. Customers can finance their purchase over time by paying in weekly or monthly installments, with the option to pay via cash or mobile money. To date, Easy Solar has reached more than 400,000 beneficiaries, distributed through its extensive network of agents and outlets throughout Sierra Leone and Liberia.

About the Cash Collection Assistant Role

Easy Solar operates a large network of shops and agents across the country which collect cash payments from their customers. It is key to our operations to ensure that the cash collected by this distribution network is sent back to HQ in a timely manner, agents’ cash balances are properly monitored, and the team in charge of doing so is managed effectively. The Cash Collection Assistant will play a vital role of assisting the Cash Collection Associate in ensuring the company maintains proper collection rates and does so in an efficient manner.

General Responsibilities:

• Processing of BA payments monthly
• Monitoring shop balances on weekly and daily basis
• Updating shop balances on weekly and monthly basis
• Creating new codes for new BAs and updating the shop file always
• Attending to general shop and Agent issues and deduction of monthly BA payments
• Collection cash at the office and remitting them duly
• Ensuring that shops have zero balance always
• Attending to and ensuring installation lists from field staff is properly attended to
• Send Daily, weekly and monthly messages regarding BA performances
• Work with Line manager and marketing team in content creation for edume and increase on activity
• Ensure all agents agreement are up to date an available and filed
• Make sure that loan request file and phone tracker file are adequately updated
• Setting up of new and old agent's phone and Agent kits and making sure the kits are available always

Required Skills, Education, and Experience

• BSc. in Business Management, Economics or accounting
• Basic Excel skills
• Strong problem solving skills
• Should have excellent communication and negotiation skills
• Great interpersonal skills
• Women are encouraged to apply

What We Offer

• A very attractive, performance-based, remuneration with benefits
• Plenty of opportunities to grow within the company and take management positions
• The opportunity to take part in Sierra Leone's most exciting entrepreneurial companies that has a strong commitment to outstanding customer service, user-friendly, high-quality life-changing devices and environmental sustainability
• Frequent coaching and training
• The opportunity to work closely with a young, international, tech-driven team of renewable energy enthusiast