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Kandua - Research and Development Intern

Catalyst Fund
Apply by 13 May 2021

Job description

Research and Development Intern

  • Company: Kandua
  • Location: Johannesburg, South Africa 
  • Internship length: 6 months
  • Internship start date: ASAP


Kandua is a fintech startup looking for eager interns to support our growing business needs for 2021. Our flagship product, Kandua.com, is South Africa’s largest online home services marketplace. A seamlessly designed platform, that connects great home service providers to the people who need them, powered by pioneering technology and a passionate, talented team.

As an intern, you will be working closely with a Senior member of the Kandua team, as well as other colleagues who will provide you with real hands-on projects and daily tasks.

Job Duties and Responsibilities

The Research and Development Intern will take ownership of the "Voice of the Pro” (the service provider or contractor) elements of Kandua by collating and disseminating continuous feedback and insights to the business.

  • Support in building and managing an impact framework that clearly articulates social impact of interventions on an ongoing basis
  • Suggest improvements to current engagement channels (e.g. social media, in app messaging, training, quoting/invoicing)
  • Monitor sentiment and “Voice of pro” elements
  • Work closely with your supervisor to test at least 1 new engagement product/service or channel
  • Support in the creation of a presentation and executive meeting material for senior members

Qualifications and Skills

Essential Skills

  • Honours/Masters degree in the social sciences, or other relevant degree involving training in statistics or coursework in quantitative research method
  • A working understanding of quantitative analysis
  • Strong oral and written communication skills in English.
  • Excellent knowledge of MS Word, MS Excel, G-Suite, Tableau, Slack
  • Strong proven quantitative skills using recognized research methods and relevant programming languages  
  • Ability to structure information and data into a usable format (e.g. drafting documents and presentations etc.)
  • Research knowledge (working understanding of research methods and their appropriate applications) eg: Surveys, Questionnaires, Interviews, Case Studies, etc.
  • A strong interest in research-related activities and a passion for development
  • Excellent management and organizational skills, detail-oriented with the ability to work independently and to be supervised remotely (have a laptop and a quiet space to work when needed)
  • Excellent interpersonal skills
  • Flexible and self-motivated
  • Experience working with diverse teams

Desirable Skills

  • Product/Project management
  • Data Analysis (comfort with data analysis tools and methods e.g. SQL)
  • Experience in development and impact work
  • Behavioural Science Innovation experience would be advantageous


About Catalyst Fund

Catalyst Fund is the best growth partner for inclusive tech companies in emerging markets. They work with innovators in emerging markets who are building solutions designed to improve the lives of the underserved. Through their Inclusive Fintech and Inclusive Digital Commerce programs, Catalyst Fund provides startups with catalytic grant capital, bespoke venture building support from fintech experts, and access to a global network of investors and corporate partners, while sharing learnings and insights with the broader inclusive tech ecosystem.

Catalyst Fund has partnered with the Cambridge Centre for Alternative Finance (CCAF) to create an internship program that is designed to fill talent gaps within Catalyst Fund portfolio companies.

Through partnerships with universities and training programs in emerging markets, Catalyst Fund is looking for students and recent graduates who are passionate about building financial solutions and launching their careers in the tech space. This foundational experience prepares interns to take on full time roles at tech startups.

Interns will work directly with the startup for 6 months, while learning more about the industry through Catalyst Fund’s deep expertise in inclusive tech and individual support from CCAF.


Learn more about Catalyst Fund and see other open jobs on their career page.

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