Job description

About the Operations Assistant Role

Under the general supervision of the Operations Officer, the Operations Assistant ensures timely and cost-effective delivery of supplies to respective end users whilst displaying high levels of commitment, integrity and ability to effect change in the organization.

General Responsibilities:

• Assist the Operations Officer with stock counts and reconciliation
• Perform general office administrative and clerical duties including souring quotes, following up on pending work from suppliers/contractors.
• Store, file, and retrieve corporate documents and reports as and when needed.
• Assist with product installation.
• Support the Operation Officer in managing and resolving operational issues.
• Assist other departments with the transportation and delivery of documents
• Produce timely and detailed service reports to Operations Officer/HQ
• Follow all company’s filed procedures and protocols
• Cooperate with Easy Solar team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers, community, and other Easy Solar employees/agents

Required Skills, Education, and Experience

• Proven field service experience.
• Ability to troubleshoot, test, repair and service technical equipment.
• English and Krio literacy.
• A high school diploma or equivalent.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Familiarity with mobile tools and applications.
• Owner of driver’s license with not less than 6 months - 2 years’ experience
• Ability to travel on short notice.

What Easy Solar Offers

• A very attractive, performance-based, remuneration with benefits.
• Plenty of opportunities to grow within the company and take management positions.
• The opportunity to take part in Sierra Leone's most exciting entrepreneurial companies that has a strong commitment to outstanding customer service, user-friendly, high-quality life-changing devices and environmental sustainability.
• Frequent coaching and training.
• The opportunity to work closely with a young, international, tech-driven team of renewable energy enthusiast.