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Sales Trainer

M-KOPA
Full time
Apply by 13 October 2021

Job description

The Sales Trainer will support the sales team with training needs and requirements.

Job Responsibilities

  • Evaluating training requirements for the sales department, consulting with departmental head and HR.
  • Designed a training curriculum to facilitate meeting departmental goals.
  • Develop and maintain training material to M-KOPA standards. and modify materials as appropriate.
  • Evaluate the effectiveness of training and recruitment of new Direct sales Rep in line with M- KOPA’S targets.
  • Ensure that all members of staff, new and existing, within the sales department are trained to an appropriate level.
  • To maintain effective communication and knowledge transfer within the sales team
  • Organizing the training including determining training schedules, venues, facilities and supporting other trainers in training.
  • Managing the training operations budget to ensure maximum return on investments.
  • Developing training impact assessment methodology and implementing within set timelines
  • Preparing Training Reports
  • Management and supporting a team of trainers.

Job Requirements

  • Good understanding of adult learning techniques
  • Effective communication skills, leadership and time management skills
  • Formal training qualification is desirable
  • Computer literacy to M-KOPA standards.
  • Minimum of 3 years in a training role.
  • Experience of working within a sales environment is desirable
  • Experience of communicating at all levels up to and including senior management.
  • Experience of designing, delivering and maintaining training materials.

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About M-KOPA

At M-KOPA, our aim is to increase access to life-improving technologies at huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers' first access to electricity.

M-KOPA's affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact. 

M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognised for our pioneering business model and scale.

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