· Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

· Handling customer interactions at various levels of customer touch points

· Assist the guest navigate through the menu comfortably.

· Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.

· Collaborate with other team members to ensure a positive customer experience

· Present bills on time and accept payment.

· Ordering of items in Vuka for the store.

· Receiving of items from Food scape/ any other supplier.

· Keying in of orders in the POS.

· Receiving orders from the aggregator tabs.

· Packing and dispatching the orders to the guests.

· Table clearance.

· Ensure general cleaning of the restaurant is done and the highest hygiene standards are upheld.

· Communicating any R&M or IT issues to the Area Manager.

· Closing duties of the branch.