ERPTechno Functional Consultant
Java HouseJob description
- Responsible to manage, administer and support Microsoft Dynamics 365 F&O with SCM ERP.
- Responsible to support related ERP applications i.e. custom POS to ERP middleware, integrations with revenue authorities and ERP data analytics, among other subsidiary applications.
- Conduct business and user requirements gathering, analysis, documentation and process mapping.
- Co-ordinate with vendor all aspects of customizations from development, acceptance testing in sandbox, and deployment to production environment.
- Co-ordinate support tickets and system changes or updates with the system vendor and Microsoft.
- Address user support requests, incidents, and events and ensure usability, proper function, uptime of the indicated systems, while maintaining proper record keeping.
- Support and adhere to the company IT policies, procedures and directions from management.
- Collaborate with cross-functional teams to explore issues and improvements, co-create solutions.
- Assist team members to extract, collect and organize data from various sources as may be required.
- Identify and evaluate necessary system performance and tuning tools for pro-active system maintenance.
- Analyze the functionality of the ERP and related system and identify better utilization of their capabilities.
- Responsible for the ERP system security, access control, audit trail logging and business continuity aspect.
About Java House
Java House, commonly referred to as ‘Nairobi Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi. With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day status as a 3 -day part coffee-led, casual dining concept.
Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store and 360 Degrees Pizza, a casual dining restaurant.
“Welcome to Java. A home away from home”
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