Maintain safe custody of all company assets throughout the shift.
Taking orders at the counter and assisting both eat-in and takeaway customers.
Ensuring all take-away and eat-in orders are dispensed promptly according to the order docket.
Handling customer interactions at various levels of customer touchpoints
Assist in service operations by ensuring there is enough cutlery, well folded during the shift, for both take-away and sit-in.
Receive branch calls, address any guest concerns, and notify the manager.
Assist at the barista counter or at the restaurant.
Carry out any other task as may be instructed by superiors.
Coordinating and dispatching all eat-in and takeaway orders.
Ensure all SOPs are maintained.
Ensure aggregator and takeaway orders are well-packed and dispatched correctly.
Collaborate with other team members to ensure a positive customer experience.
Ensure that all orders are keyed in before being prepared or dispatched.
Arranging the pastry case and ensuring that it is always clean