Job description

Primary Purpose and Scope the Job (Job Role)

To consistently produce quality coffee beverages and related products for Java House Africa clients.

DUTIES AND RESPONSIBILITIES: 

• Consistently follows the set Standard Operating Procedures (S.O.P s) during production.

• Advice the Barista in charge on stock levels. 

• Maintains a clean, tidy, and working counter always.

• Assists the barista in charge in running the barista counter.

• Doing the daily stock take of counter products at the end of the shift.

• Ensuring sufficient supply of products for sale in the counter by doing sufficient back up.

Key Performance Indicators

• Ensures that recipes and S.O.P s are followed to the latter for production of beverages and standards for portion sizes are consistently maintained.

• Ensures that the S.O.P s for counter cleanliness and hygiene are maintained and consistently adhered to.

• Ensures that the pastry display, merchandise display, take away station and condiment organizers are clean, appropriately stocked and positioned.

• Ensures that all crockery and cutlery are appropriately arranged for visual display and use the chilled glasses are sparkling clean.

• Maintain accurate record of stocks at the barista counter and more so at the station allocated and advice the barista in charge when it falls below the per level for refill or reordering.

QUALIFICATIONS

• The candidate should have at least 1 year working experience as a certified Java House Africa staff or 3 years working experience as a barista in a certified coffee store.

• Be conversant with the Java House Africa coffee/beverage menu and dedicated to its systems and procedures.

• Ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities. 

• Highly responsible & reliable. 

• Ability to work cohesively with fellow colleagues as part of a team. 

• In-house training in barista and service.                            

• Excellent customer care technique and application.                      

SPECIAL CONDITIONS OF EMPLOYMENT 

• Specialty coffee bodies certification

• Coffee Liquors certification 

• Minimal “O” level   

CORE COMPETENCIES 

• In-house training in barista and service.                            

• Excellent customer care technique and application.

• Good planner.                     

• Ability to work under pressure. 

• Comprehends recipes.

• Is creative and innovative.

• Works with urgency and priority

• Flexibility