Job description

ABOUT MASTERCARD FOUNDATION

The Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION

We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.

To ensure the Foundation's accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

THE OPPORTUNITY

Reporting to the Director, Business Partner and Value Management, the Head, Technology Value Business Partnering for Programs will be a dedicated business partner to the Programs Function, enabling value and impact for Partners and Participants. S/he will ensure that technology solutions support and enhance the Foundation’s impact.

WAYS YOU CAN CONTRIBUTE

● Serve as the dedicated point of contact and strategic advisor for the Programs team, working with the Chief Program Officer (CPO), Program Executive Directors and Directors, and Country Directors to ensure technology initiatives align with the Program team’s priorities.

● Participate in Program team engagements, meetings, and ceremonies.

● Ensure that the technology solutions used by Programs effectively meet the function’s needs and requirements and identify gaps and opportunities for continuous improvement.

● Communicate end-user issues and requirements from the Programs team to the rest of the Digital and Data Information Technology (DDIT) team as required. Ensure relevant program stakeholders are involved in co-creating and designing technology solutions.

● Design and implement frameworks to evaluate the impact of technology solutions and initiatives on Programs, amplifying the Foundation’s Return on Mission.

● Leverage business analysis and stay abreast of technological advancements to proactively identify and design new technology solutions that drive efficiency to enhance Program outcomes.

● Establish and maintain the relevant governance processes and frameworks to facilitate collaboration and decision-making between the Programs and Data Information Technology (DDIT) teams, from solution identification to development.

● Collaborate with the Director of Technology Business Partnering and Value Management and other Technology Value Business Partnering Heads to drive the effective strategic roll-out of the business partnering model across the Foundation.

● Provide regular updates and reports as required to the Director of Technology Business Partnering and Value Management, Chief of DDIT and relevant Foundation leadership teams on the status and outcomes of Programs technology initiatives.

● Manage direct reports by providing guidance, coaching, and mentorship while overseeing their performance and capacity in compliance with the Foundation’s management policies and procedures.

WHO YOU ARE

● Bachelor’s degree in Information Technology, Computer Science, Business Administration or Management, or a related field. Master’s degree or MBA is preferred.

● Minimum of 10 years experience in Technology, Program Management, Business Relationship Management, Business Partnering, or a similar role, with previous leadership roles held.

● Deep understanding of the Foundation’s programs and initiatives across Africa and Canada.

● Proficiency in project management tools, Microsoft Office Suite, and collaboration platforms; experience with enterprise resource planning (ERP) systems and data analytics tools is a plus.

● Exceptional organizational skills, with the ability to prioritize competing demands, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

● Excellent communication and interpersonal skills, with the ability to build consensus, influence stakeholders, and communicate effectively across all foundation levels.

● Demonstrated commitment to the Foundation's equity, inclusion, and social impact values, with a passion for driving positive change and empowering underserved communities globally.